Effective date: December 18, 2025
These Terms of Service (“Terms”) govern your access to and use of redu.cloud, a public cloud infrastructure platform operated by OM OM CODE (“we”, “us”, “our”). By creating an account or using the service, you agree to these Terms.
If you do not agree with these Terms, you must not access or use the platform. Questions can be directed to office@redu.cloud.
redu.cloud provides on-demand public cloud infrastructure services, which may include virtual machines, storage, networking, and related infrastructure resources (“Services”).
You must be at least 18 years old and have the legal capacity to enter into a binding contract to use the Services.
A valid payment method is required to create an account and to provision cloud resources. This requirement is used for identity verification, abuse prevention, and post-paid usage billing.
Payment details are submitted directly to third-party payment service providers and are not stored on our servers.
Services are billed on a usage-based model. Resource usage is calculated hourly and aggregated monthly. Invoices are generated monthly in arrears based on recorded usage.
Services are billed on a usage-based model. Fees are calculated based on actual consumption of infrastructure resources, including compute time, storage usage, and network traffic.
Customers may request a refund review within 14 days of their first paid charge (for example, the first invoice amount due after any free credits are applied). Due to the usage-based nature of the Services, refunds are generally limited to unused or minimally used services, except where required by applicable law.
Fees for consumed resources are generally non-refundable. However, we may issue refunds or service credits in limited circumstances, such as billing errors, duplicate charges, unauthorized transactions (subject to verification), service unavailability where appropriate, or honest customer mistakes.
For subsequent billing periods, refunds or credits may be issued on a case-by-case basis at our discretion.
Taxes, duties, or similar governmental charges are the responsibility of the customer unless otherwise stated.
See our Refund Policy for full details.
You agree to use the Services in accordance with our Acceptable Use Policy.
For questions regarding these Terms, contact office@redu.cloud.